Returns & Exchanges
We want you to be completely satisfied with your Hyperice purchase, which is why we offer a 30-day window for returns or exchanges on all unworn, unwashed items with original tags attached. Our streamlined process ensures that finding your perfect fit is as effortless as wearing it.
Return Process
- 1.Initiate Your Request
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Print Your Label
Once approved, download and print the prepaid shipping label provided via email to ensure your return is tracked and insured.
- 3.Pack Your Items
Securely place the items in their original packaging, ensuring all hangtags and labels are intact to qualify for a full refund.
- 4.Ship and Track
Drop off your package at any authorized carrier location; you will receive a confirmation email once our warehouse processes your return and issues your credit.
